Explore key ways partners are finding success with AI across the Microsoft Cloud for Retail. This session will help partners understand recent evolutions in Microsoft’s approach to empowering the Retail industry. We’ll also discuss how Industry for AI designations can help partners maximize their customer opportunity through increased discoverability. And we’ll dive deep on Microsoft’s “solution areas” and how retailers can best align to Microsoft Retail prioritization.
Lindsay Berg
General Manager, Industry Marketing
Lindsay leads product marketing for the Retail, Consumer Goods, Manufacturing, Mobility, and Telecommunications. In this role, she leads a team that focuses on how the Microsoft Cloud can deliver on industry-specific business outcomes. Lindsay has held a variety of product marketing roles at Microsoft across Windows Server and Azure, including lead roles for cloud management and sovereign clouds. Prior to Microsoft, Lindsay worked in PR for B2B technology companies. She holds a Ph.D. in Slavic Languages and Literature from Northwestern University.
Roy Capon
Global Head of Customer Experience
Roy has been working in global technology, consulting and marketing businesses for over 25 years. Prior to Avanade, he joined Cognizant through the acquisition of Zone - the award-winning customer experience business - where he was CEO. After integrating and scaling Zone, he went on to head up the Digital Experience practice across EMEA and APAC. He was then asked to help deliver the 3-year global corporate strategy at Cognizant as Head of Strategy and Growth for their consulting and advisory business.
Before joining Cognizant, Roy was CEO of a start-up which became one of the fastest growing digital businesses in Asia Pacific - expanding into 6 markets across 15 offices in 4 years. Prior to moving to Asia, Roy had various roles as Managing Director and Global Client Partner inside network agencies of WPP, Publicis Groupe, IPG and Havas.
Before joining Cognizant, Roy was CEO of a start-up which became one of the fastest growing digital businesses in Asia Pacific - expanding into 6 markets across 15 offices in 4 years. Prior to moving to Asia, Roy had various roles as Managing Director and Global Client Partner inside network agencies of WPP, Publicis Groupe, IPG and Havas.
Kathie Johnson
CMO
Kathie Johnson is the Chief Marketing Officer at Sitecore, a leader in digital experience technology that spans content, commerce, and experience solutions. Before Sitecore, she played a transformative role at Talkdesk, where she led the marketing organization during a period of significant growth from #66 to #8 on the Forbes Cloud100 list. Prior to Talkdesk, Kathie served as Senior Vice President of Marketing at Salesforce.
Sue McMahon
Director Retail & Consumer Goods Global Partner Strategy
Sue McMahon is on a mission to help Microsoft partners deliver their transformational technologies to our Retail and Consumer Goods customers across the globe. A retail practitioner with over 25 years at Macy’s, Sue joined Microsoft in 2017 as an Industry Advisor for Retail and Consumer Goods. In 2022, she transitioned into her current role. In this capacity, she supports Microsoft’s deep partner ecosystem in helping retailers fuel their innovation journey through the Microsoft Cloud for Retail. Sue is based in Princeton, NJ and engages with Microsoft partners worldwide.