Just as generative AI has moved faster than anyone could have expected, Elastic has moved fast and developed assistants aimed at solving different use cases for our customers. The Support Assistant is a generative AI powered chat experience designed to answer a range of questions across all Elastic products. Learn how a RAG architecture powered by Elasticsearch and Microsoft Azure OpenAI delivered impressive results for our users and provided a platform for future generative AI solutions.
Chris Blaisure
Sr. Director Field Technology
Chris leads the Field Technology organization at Elastic, driving innovation across IT, SaaS applications, and software engineering. With a focus on delivering impactful user experiences, Chris leverages data-driven decision-making to foster accountability and outcome-based delivery. A seasoned leader, Chris brings expertise in technology strategy, product management, and guiding teams through complex challenges like M&A and IPO readiness.