James Nakashima
Partner, Head of Product D365 Sales and Customer Insights -
MicrosoftJim Nakashima is a Partner, Head of Product for Dynamics 365 Sales and Customer Insights at Microsoft. Through Microsoft's sales, customer data platform and customer journey orchestration apps, Jim plays a pivotal role in enabling companies to transform their customer experience (CX) at scale with data and AI to optimize every interaction with their customers.
Before taking on his current position, Jim led the Skype for HoloLens Product Management team, demonstrating his ability to navigate and drive innovation in emerging technologies. Additionally, he brings a wealth of experience from his extensive involvement in developing tools and services for Microsoft Azure and Visual Studio.
Through his strategic vision and dedication to delivering products customers love, Jim contributes to Microsoft's mission of empowering organizations to achieve their full potential through data, AI, and CX transformation.
Sessions Presenting
11:00 PM - 11:45 PM Greenwich Mean Time
Join us for "Demystifying" live at Ignite! Our YouTube series comes to life, tackling the hottest questions from the Dynamics community. Hosted by Charles Drayton, Microsoft Principal Program Manager, Rachel Irabor, MVP and featuring Microsoft Dynamics CRM's senior leadership, this interactive session will answer all your burning questions. You can check out the series before Ignite here: aka.ms/DemystifyingatIgnite 3:45 PM - 4:30 PM Greenwich Mean Time
Dive into the latest trends and new innovations in Dynamics 365 Sales. Discover how AI can boost seller efficiency and help drive impactful results. Learn from EY and Cooper Surgical's success with Dynamics 365 Sales and Copilot. Gain insights on implementation strategies, adoption best practices, and real-world use cases to transform your sales organization.
5:00 PM - 5:15 PM Greenwich Mean Time
During this demo, you will see the transformative capabilities of Copilot agents and how they can revolutionize the way sales organizations work. Discover high impact sales use cases that supercharge the seller experience and accelerate business outcomes with the power of AI agents. Join us to discover how Copilot agents can empower your sales team, streamline workflows, and drive innovation.