Profile picture of Edwina Fitzmaurice

Edwina Fitzmaurice

Chief Customer Success Officer -
EY

Edwina is EY Client Technology’s Chief Customer Success Officer. In this role, Edwina leads the successful technology delivery for EY’s $50BN client services in audit, tax, strategy, transactions, and consulting. Edwina heads up 7 Regional Technology Hubs across the US, EMEIA, and Japan focused on technology adoption and innovation. Edwina developed the global metaverse strategy for EY and is leading the transformation of EY with Artificial Intelligence, taking a keen focus on employees and their experience with AI.

Edwina is on the World Economic Forum Global Futures Council and is the Board Chair as well as chairs the Governance and Nominating Committee as a board member of Women in Innovation. She is an Adjunct Associate Professor in Trinity College Dublin, lecturing on emerging technologies and is a mentor for TechStars which works with leading startups in Silicon Valley. Edwina is an advisor to the EY Foundation on technology implication for DEI, and a Board Ambassador for EY’s Center for Board Matters on technology governance.

Over the course of her career, Edwina has been a CEO, COO and CEO of European financial services businesses and held multiple board positions on public and private boards. She was formerly the EY Global Consulting Markets and Business Development Leader, responsible for revenue of $10BN across 140 markets.

Session Presenting

What's new with Copilot Studio and agents

On Demand
Breakout
In Chicago + Online
Tuesday, November 19
8:45 PM - 9:30 PM Greenwich Mean Time
BRK165
Over the past 6 months, Copilot Studio has rapidly grown. Join us to hear the latest about how Copilot Studio is enabling organizations to build Agents and realize value from M365 Copilot. We'll highlight major recent improvements and discuss what comes next.