Karan Nigam
Senior Director Product Marketing -
MicrosoftKaran Nigam leads product marketing for Customer Experience (CX) at Microsoft. Prior to this role Karan led product marketing teams in Microsoft Teams and Windows.
Sessions Presenting
Transforming Business Processes with Copilot Studio and Agents
Session Ended
Executive Discussion
In Chicago Only
Wednesday, November 20
5:15 PM - 6:00 PM Greenwich Mean Time
EDIS446
Explore how agents are transforming business processes for across every function in organizations. Join this interactive discussion and ask your questions about what are agents, how to get started, and where other organizations including Microsoft are already seeing an impact. Leaders will walk away with an understanding of how to deploy AI agents including autonomous agents that will lead to measurable, bottom-line business results.
See what’s new with Microsoft 365 Copilot role-based agents
On Demand
Breakout
In Chicago + Online
Wednesday, November 20
11:00 PM - 11:45 PM Greenwich Mean Time
BRK161
Discover how Microsoft 365 Copilot agents can empower sales, service, and finance teams with purpose-built Copilot agents. This session explores how role-specific insight and workflows powered by Copilot agents can have impact on business functions. You’ll learn about the latest product innovations, see how providers are enriching customer connections, and gain practical guidance from other real-world examples on driving business success with these Copilot agents.
Reinventing business processes with autonomous agents
On Demand
Breakout
In Chicago + Online
Thursday, November 21
5:00 PM - 5:45 PM Greenwich Mean Time
BRK169
Agents are changing how organizations are approaching business process automation. Join to hear how Copilot Studio is enabling organizations to apply AI agents to their unique problems and how D365 agents can offer an out of box solution to quickly address the most common business process issues.
